Business reach

Virtual Number Services

Create a professional point of contact and route every call with purpose.

Build a local presence in Albania or another market with a DID number that routes calls to your team wherever it works. Neofone coordinates activation, routing and management.

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How this service supports the operation

What the service includes

01
Local DID numbers, with two-way calling and local caller ID where supported
02
Albanian numbers for international companies and international numbers for Albanian businesses
03
Call routing to your PBX, SIP trunk or contact center
04
Routing rules, caller ID, voice greetings and number management scoped to your setup
05
Number availability, registration, calling capabilities and SMS support confirmed by country and number type

Designed for

Where this service fits

Customer-facing teams

Distributed businesses

Professional services

Products & services

A focused portfolio. Designed to work together.

All products & services

0800 Toll-Free Numbers

Give customers an 0800 number they can call free of charge. Neofone connects incoming calls to your sales, support or service team, with the call costs covered by your business under the agreed plan.

0900 Premium Numbers

Deliver specialist information and value-added telephone services through a 0900 Premium number. Neofone coordinates numbering, call routing and service management, with clear caller tariffs and agreed commercial terms.

Cloud Voice & SIP Trunking

Run business telephony through a virtual PBX or connect your existing system using SIP trunking. Manage extensions, call flows and service activity with Neofone.

Next step

Turn the communications requirement into a clear plan.

Tell us how many people and locations you need to connect, which systems you use and the traffic you expect. We’ll propose the relevant services and activation steps.

Discuss this service