Can I use the internet and the phone simultaneously?
Yes, the telephone service and internet provided simultaneously.
Can I configure more than one phone number?
Neofone offer the possibility of equipment the two telephone lines service with two different numbers to be configured.
How can I get a landline phone number Neofone?
Neofone fixed telephony allows you to choose way of it’s activation, prepaid and postpaid.To activate a number Neofone fixed, have to appear at our office address with appropriate documentation (passport or identity card) and select of among various offers.
What should I have to get a phone number Neofone?
Sufficent a internet line to have telephony service.
How is the cost of phones with IP?
Our phones with IP cost only 5000 lek.
There are additional charges for calls that will perform, how realized the charging of phone conversations?
No, there is no additional fee will pay only for conversation that will perform.Charging is per second.
There will be obligations of any fixed cost subscription monthly for fixed telephone line family?
No, there is no fixed cost monthly subscription for your line.
Can I contact free with other subscribers?
Yes, you can contact free with other subscribers if you belong to the same group with other subscribers of the Neofone company.
What is Reporting Standards?
Reporting Standards or the number transfer is the process which allows subscribers of fixed telephone service, to maintain their numbers and entrepreneur who provides the service change. Each subscriber telephone service has the right to maintain his fixed number, and choose between operators that offer the same service.
How is Reporting Standards?
Suffice to appear with card at our office and fill out a request for number portability (standard form of ACEP) and sign a contract for service phone. Process of number portability is provided FREE!
Can I keep my existing number and pass in land line Neofone?
Yes, you can keep your existing number that you used previously and switch in land line Neofone. Have to appear to our offices at the address Neofone Sh.pk and fill the form requirement for keeping your existing number.