Virtual Number Services

Global Virtual Numbers for Local Impact

Neofone's Virtual Number Services allow your business to establish a local presence anywhere in the world. With access to virtual phone numbers across 150+ countries, you can enhance customer engagement, expand your market reach, and simplify inbound communications.

Whether you need local DIDs, international toll-free numbers, or SMS-enabled lines, Neofone has you covered with flexible, scalable voice solutions.

What are Virtual Numbers?

Virtual numbers are telephone numbers that aren't tied to a fixed location or device. Instead, they route calls via cloud-based systems, allowing your business to operate internationally while maintaining a local presence in any country.

With Neofone, you can choose from a wide selection of virtual number types:

• International Toll‑Free Numbers (ITFS):** Let customers call you for free from abroad.
• TrueLocal™ Numbers:** Appear as a local contact even when operating remotely.
• Local DIDs:** Assign geographic-based numbers for city-level presence.
• UIFN:** A single universal toll-free number usable across multiple countries.
• Non‑Geographic Numbers:** National numbers not tied to a specific region.
• Vanity Numbers:** Customizable digits for brand recognition.
• SMS-enabled Numbers:** Numbers that support two-way messaging for customer interaction.

All number types can be instantly provisioned and managed via our portal.

How It Works

Once your virtual number is active, it can be routed to your desired destination — an IP phone, a mobile, a landline, or a call center. You manage call flows, recordings, voicemail, failover settings, and usage analytics from a single dashboard.

The platform supports global caller ID, custom greetings, IVR menus, and geo-routing, giving you full control over how calls are handled based on origin, time, or user preference.

Key Benefits

Global Reach: Numbers available in over 150 countries
Instant Activation: Rapid provisioning of virtual numbers
Brand Presence: Establish a local identity in new markets
SMS Capability: Enable customer messaging on supported numbers
Easy Management: Centralized control for all numbers, features, and routing
Scalable Architecture: Add or remove numbers as your business evolves

Ready to Connect Anywhere?

Contact Neofone today to discuss your Virtual Number Services and discover how our solutions can help you establish a local presence globally and enhance your customer communications. Call us via +355 4 530 0000 or send an email at info@neofone.al