Can I select a land line number Neofone?
Yes, you can appear in our offices at the address Neofone Sh.p.k. and be informed if the number you want is free.
What should I have to get land line number number Neofone?
Sufficent only a line internet to have service fixed telephone.
How is the cost of phones with IP?
Our phones with IP cost only 5000 lek.
How can pass the number by name individual on name of institution?
For this procedure have to appear at our office address Neofone Sh.p.k .or to contact a sales representative from the store where logo Neofone is displayed so you made the right offer for the plan tariff.
Documentation needed to be present in this case:
a) passport
b) confirmation that you are an employee of the institution
c) the relevant form of alienation found in stores where logo Neofone is displayed.
Can I contact free with other subscribers?
Yes, you can contact with other subscribers for free if you belong to the same group with other subscribers of the company Neofone. In this case, the administrator company must send a formal request to apply for conversation Neofone free numbers selected.
How can activate international calls? (For Business subcribers)
International calls can be activated by sending an e-mail to: contact@neofone.al
What is Reporting Standards?
Reporting Standards of number transfer is the process which allows subscribers of fixed telephone service, to maintain their numbers and change entrepreneur who provides the service. Each subscriber telephone service has the right to maintain its fixed number, and choose between operators that offer the same service.
How is Reporting Standards?
Suffice to appear with card identification at our office and fill out a request for number portability (standard form of ACEP) and sign a contract with the telephone service. Process of portability number provided is FREE!
Can I keep my business number at pass in fixed telephony Neofone?
Yes, you can keep your buzines numbers that you used previously and pass fixed line Neofone. Should appear to our offices at the address Neofone Sh.p.k and fill the form requirement for keeping your existing numbers..
I possess a business that is big business up to 500 employees, can I have your landline phone service?
Yes, we have flexble lines sistem up to 500 employees.
There are additional charges for calls that will perform, how does charging the phone conversations?
No, there is no additional fee will be charged only for calls that perform..Charging is for second.
Can I use phone and internet at the same time?
Yes, phone service and internet are provided simultaneously.
Can I control the secretary phone at the Internet by e-mail?
Yes, secretarial control is possible through your address e-mail you can
check msg and call histories of your number.
There will be obligations of any fixed monthly subscription cost for the line of business?
No, there is no fixed cost monthly subscription for your line.
Fax service is available with land line number Neofone?
Yes, you can send and receive fax from your business partners simultaneously with the same phone number.